Privacy Policy

Effective Date: August 1, 2026
Last Updated: June 21, 2026

1. Introduction

iFIVE Global ("iFIVE", "we", "our", or "us") is committed to protecting the privacy and security of personal information entrusted to us by our clients, applicants, vendors, website visitors, and other stakeholders.

This Privacy Statement explains how we collect, use, disclose, protect, and otherwise process personal information when individuals interact with iFIVE, visit our websites, apply for employment, inquire about our services, or otherwise engage with us.

This Privacy Statement should be read together with any applicable client notices, contractual terms, employment agreements, or supplemental privacy disclosures that may apply to specific services or jurisdictions.

This Privacy Notice addresses personal information of members of the public who engage with iFIVE, such as website visitors, clients and prospective clients, vendors, and job applicants. It does not govern personal information processed in connection with an individual's employment or engagement with iFIVE, including our workforce in the Philippines; that information is addressed in a separate employee privacy policy provided directly to those individuals.

2. Information We Collect

Depending on the nature of your interaction with iFIVE, we may collect the following categories of information:

Business and Contact Information

  • Name

  • Company name

  • Business address

  • Telephone number

  • Email address

  • Job title or role

Employment and Recruitment Information

For employment applicants, we may collect information such as:

  • Contact information

  • Employment history

  • Educational background

  • Professional qualifications

  • Resume and application information

  • References

  • Background verification information where permitted by law

Technical and Website Information

When you visit our websites or interact with our systems, we may collect:

  • IP address

  • Device information

  • Browser type

  • Operating system

  • Website usage information

  • Diagnostic and security-related information

Sensitive Personal Information

Where necessary and permitted by law, iFIVE may collect or process sensitive personal information in connection with identity verification, background verification, legal or regulatory requirements, security, or authorized client services. Depending on the interaction, this may include government-issued identifiers, financial information, or other information treated as sensitive under applicable law.

iFIVE uses sensitive personal information only for authorized business, legal, security, or service-related purposes and does not use sensitive personal information for purposes requiring a right to limit its use or disclosure under applicable law unless the required rights and choices are provided.

3. How We Collect Information

We may collect information:

  • Directly from you through forms, applications, contracts, correspondence, or inquiries;

  • Through our websites and online platforms;

  • Through recruitment and applicant processes;

  • From service providers, business partners, or publicly available sources where permitted by law;

  • From clients when providing contracted services on their behalf; and

  • Through other lawful business interactions.

4. How We Use Information

We may use personal information to:

  • Provide and support our services;

  • Respond to inquiries and requests;

  • Process employment applications;

  • Administer applicant and business relationships;

  • Communicate important information and updates;

  • Maintain security and protect company assets;

  • Comply with legal, contractual, and regulatory obligations;

  • Improve our services, systems, and business operations;

  • Support authorized client engagements;

  • Prevent, detect, investigate, and respond to security incidents, fraud, misuse, or other unlawful activity; and

  • Establish, exercise, or defend legal claims and protect the rights, safety, and interests of iFIVE and others.

5. Client Data Processing

In some circumstances, iFIVE processes personal information on behalf of clients as part of outsourced business services.

When acting on behalf of clients, iFIVE processes information only for authorized purposes and in accordance with contractual obligations, applicable laws, and client instructions.

Where required, clients remain responsible for providing appropriate privacy notices and establishing lawful bases for processing personal information collected from individuals.

Where iFIVE processes personal information solely on behalf of a client, requests concerning that information may need to be directed to or coordinated with the applicable client.

6. Cookies and Website Technologies

Our websites may use cookies and similar technologies to:

  • Support website functionality;

  • Improve user experience;

  • Enhance security;

  • Analyze website performance; and

  • Understand website usage trends.

You may configure your browser settings to limit or disable cookies. Certain website features may not function properly if cookies are disabled.

Types of Cookies We Use

Our websites may use the following categories of cookies:

  • Session cookies, which operate and support core website functionality;

  • Preference cookies, which remember your settings and selections; and

  • Security cookies, which support the security of our websites and systems.

Analytics

We may use third-party analytics providers, including analytics service providers, to help us understand how our websites are used. These providers may collect information such as IP address, pages visited, and time spent on our websites.

You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout. For more information about Google's privacy practices, see https://policies.google.com/privacy.

Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) setting that signals a preference not to be tracked. Because there is no common industry standard for interpreting DNT signals, our websites do not currently respond to them. You can still manage cookies and similar technologies through your browser settings as described above.

Universal Opt-Out Preference Signals

Where required by applicable law, iFIVE recognizes legally valid universal opt-out preference signals, such as Global Privacy Control (GPC), as requests to opt out of applicable processing for the browser or device through which the signal is received. The effect of such signals may depend on the applicable law and the processing activities associated with the browser or device.

7. Legal Basis for Processing

Where required by applicable law, iFIVE processes personal information only where a lawful basis exists, including:

  • Consent;

  • Performance of a contract;

  • Compliance with legal obligations;

  • Legitimate business interests; or

  • Processing performed on behalf of clients under contractual arrangements.

8. Disclosure of Information

iFIVE may disclose personal information to:

  • Clients;

  • Service providers;

  • Technology, hosting, security, analytics, and communications providers;

  • Professional advisors;

  • Auditors;

  • Regulatory authorities;

  • Government agencies; and

  • Other authorized parties where required by law or contractual obligations.

iFIVE discloses personal information only as reasonably necessary for the purposes described in this Privacy Notice, to provide requested services, to support legitimate business operations, or as otherwise permitted or required by law.

iFIVE does not sell personal information.

9. International Data Transfers

As a global service provider, iFIVE may transfer, access, or process personal information across multiple jurisdictions.

When iFIVE transfers personal information internationally, it implements reasonable administrative, contractual, organizational, and technical safeguards intended to protect personal information and support applicable privacy requirements.

Philippine Data Privacy Act

iFIVE Global delivers services from the Philippines. Personal information processed in the Philippines is handled in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, applicable issuances of the National Privacy Commission (NPC), and other laws applicable to the particular processing activity.

Where the Philippine Data Privacy Act applies, data subjects may have rights including the right to be informed, access personal information, object to processing, correct inaccurate information, request erasure or blocking where applicable, exercise data portability rights, and file a complaint with the National Privacy Commission, subject to applicable legal requirements and limitations.

iFIVE processes personal information using the methods and for the purposes described in this Privacy Notice and may disclose information to the categories of recipients identified in this Notice. Individuals may direct Philippine data privacy inquiries or requests to iFIVE's Data Protection Officer using the contact information provided below and may also lodge a complaint with the National Privacy Commission of the Philippines.

Automated Decision-Making and Profiling

iFIVE does not use personal information covered by this Privacy Notice to make decisions based solely on automated processing or profiling that produce legal or similarly significant effects on individuals. If iFIVE implements such processing in the future, it will provide any notices, information, and rights required by applicable law.

10. Data Retention

iFIVE retains personal information only for as long as necessary to:

  • Fulfill legitimate business purposes;

  • Support client services;

  • Meet contractual obligations;

  • Comply with legal and regulatory requirements; and

  • Protect legal rights and interests.

Retention periods vary depending on the category of personal information and the purpose for which it is processed. In determining appropriate retention periods, iFIVE considers the duration of the applicable relationship, operational needs, contractual requirements, applicable statutes of limitation, legal and regulatory requirements, security and fraud-prevention needs, and requirements to establish, exercise, or defend legal claims.

When personal information is no longer required, iFIVE securely deletes, anonymizes, or otherwise disposes of it in accordance with applicable requirements and company practices.

11. Security of Information

iFIVE maintains administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

While no security program can guarantee absolute protection, iFIVE continually evaluates and improves its security controls to address evolving risks.

12. Your Privacy Rights

Subject to applicable laws and regulations, individuals may have rights relating to their personal information, including:

  • Access;

  • Correction;

  • Deletion;

  • Restriction of processing;

  • Objection to processing;

  • Data portability; and

  • Submission of privacy-related complaints.

The availability of these rights may vary depending on applicable laws, contractual obligations, and the nature of the relationship with iFIVE.

Marketing Communications

If you receive marketing or promotional communications from iFIVE, you may opt out at any time by using the unsubscribe mechanism in the communication or by contacting us using the details in this notice. We may still send you non-promotional messages relating to our services, transactions, or legal obligations.

U.S. State Privacy Rights

Depending on your state of residence and the applicability of state privacy law to iFIVE and the particular processing activity, you may have additional rights regarding your personal information. These may include the right to:

  • Confirm whether iFIVE processes your personal information and obtain access to that information;

  • Request correction of inaccurate personal information;

  • Request deletion of personal information, subject to applicable exceptions;

  • Obtain a portable copy of certain personal information;

  • Opt out of the sale of personal information, targeted advertising, or certain profiling, where applicable;

  • Limit certain uses or disclosures of sensitive personal information, where applicable; and

  • Exercise your privacy rights without unlawful discrimination or retaliation.

iFIVE does not sell personal information.

Exercising Your Privacy Rights

To exercise an applicable privacy right, you may contact iFIVE by:

We may take reasonable steps to verify your identity and authority before processing a request. Where permitted by applicable law, you may also submit a request through an authorized agent.

Appeals. If applicable law provides you with the right to appeal a decision regarding your privacy request, you may submit an appeal by contacting privacy@ifiveglobal.com and identifying the request and decision you wish to appeal. iFIVE will review and respond to the appeal as required by applicable law.

California Privacy Disclosures

Category of Personal Information Examples Sources Purposes Categories of Recipients Sold/Shared
Identifiers Name, email, IP address Individual, website, client Communications, security, services Service providers, clients No
Professional/employment information Resume, work history, qualifications Applicant, recruiters, references Recruiting Recruiting/service providers No
Internet/electronic activity IP, browser, device, site activity Website Security, analytics, performance Hosting/analytics providers No
Sensitive personal information Applicable identifiers or other sensitive information Individual/authorized sources Verification, legal requirements Authorized providers No

13. Children's Privacy

Our websites and services are directed at businesses and professionals and are not intended for children. We do not knowingly collect personal information from children under the age of 18. If you believe a child has provided us with personal information, please contact us using the details in this notice, and we will take reasonable steps to delete that information.

14. Third-Party Links

Our websites may contain links to third-party websites or services that we do not operate or control. This Privacy Notice does not apply to those third-party sites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy notices of any third-party sites you visit.

15. Privacy Inquiries and Complaints

Questions, requests, or privacy-related concerns may be directed to:

Data Protection Officer
iFIVE Global
8th Floor, Robinsons Zeta Tower
C-5 Road, Ugong Norte
Quezon City, Metro Manila 1110
Philippines
Email: privacy@ifiveglobal.com

iFIVE will review privacy inquiries and complaints and respond in accordance with applicable legal and operational requirements.

When submitting a privacy request, please provide sufficient information to allow us to identify the nature of your request and, where necessary, reasonably verify your identity. Please do not send sensitive personal information by email unless requested through an approved secure method.

16. Changes to This Privacy Notice

iFIVE may update this Privacy Notice periodically to reflect changes in legal requirements, business operations, technologies, or privacy practices.

We will make the most current version available through appropriate company channels, including our website.