Save up to 60% on staffing costs
Great lawyers need great administrative staff. Build or grow your legal support team with iFive.
Trusted by leading law firms
iFive is the preferred legal outsourcing partner for many law firms. We help you build a dedicated offshore team of business professionals such as case managers, intake specialists, virtual assistants/receptionists, among other support work in the legal industry.
iFive provides the support team, manages all overhead support; recruitment, payroll, professional development, employee engagement and retention while our law firm client oversees all operational output.
A new standard of support
Our professional talent pool delivers seamless, quality support for all your law firm’s needs.
Get the legal support you need, fast.
The traditional hiring process for law firm support staff is slow, laborious, and expensive. With iFive, law firms can start working with a full team of assistants, intake specialists, and case managers in a matter of weeks. We take care of all the paperwork and provide a secure, fully-equipped office space — so you can get around-the-clock support whenever and wherever you need it.
Competitive labor and overhead costs
The economics of partnering with an iFive offshore team are compelling. Experienced agents typically cost 1/2 to 1/3 of their equivalent expense in the US because HR, payroll, recruitment, IT support and health & wellness benefits are included in your overall cost.
iFive’s collaborative approach ensures we design and build a team with your firm’s specific requirements. We provide intake specialists, case managers, customer service representatives, virtual assistants and back office support.
Experienced, long-term staff
Unlike the equivalent position in the US, call center agents in the Philippines generally see their job as a long-term career. iFive team members are highly-experienced and have long tenures, giving law firms the benefit of sustained job knowledge, increased efficiency and lower turnover.
Secure, high-tech office
A trained offshore team working in a state-of-the-art office means your support staff has an always-on, reliable internet connection and both physical and digital security to protect your firm’s sensitive data.
Boost conversion rates by up to 30%
We pride ourselves in setting and meeting ambitious KPIs with our firms. Expect higher satisfaction rates, service ratings, and conversion rates for intake calls.
Set up your team within 30-45 days
Getting great support for your legal team shouldn’t be tedious. iFive manages your entire onboarding process based on your hiring requirements. And, in as little as two weeks or less, you’ll have your first candidates to interview.
Save up to 60% on labor costs
No more hassles and paperwork. We take care of all the payroll, recruitment, benefits, administration and IT needs.
Leading law firms across the country trust iFive
Offshore migration is a complex task, especially for law firms. iFive has the proven experience to assist your firm with training design, performance benchmarks, and workflow best practices.
To keep your client’s data safe, we provide enterprise-class physical and data security programs sufficient for handling regulated financial and medical information.
In today’s legal landscape, sudden changes are the norm. iFive offers you the capability to increase your administrative support as your needs change.
The Complete Guide to Offshore Staffing for Law Firms
In this whitepaper, learn how to build a winning administrative team for today’s competitive legal landscape.
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