Building High Performing Teams Is Our Forte
Answers to Your Questions
- Lower costs – reduce one of the most expensive parts of your business, your labor costs, support costs and overhead. This will allow you to reinvest in your business to expand offerings and services
- Save time and effort – Save time from the tedious task of establishing an Office, IT Support, Human Resources, Recruitment, Payroll and Benefits Management
- Flexible and scalable – add additional headcount to your team for any role anytime
- Access to talent pool – Access to a vast talent pool of educated professionals ready to work
- Availability – Your team can support you and your clients 24×7 365 days a year
The Philippines, and Metro Manila in particular, has a world-class infrastructure to support 24/7 contact center operations. With a young and agile workforce, data center grade delivery centers, and redundant power and internet, the Philippines is a wise destination to support your customer service initiatives.
Filipino culture is renowned for friendliness, empathy, creativity, and hospitality. This culture has driven many of the largest Fortune 1000 companies to host their service organizations in the Philippines. Our world-renowned Filipino hospitality can be seen in the talent and skill that is readily available in your iFive team.
With its English-based education, Manila has become the largest region in the world for contact center operations. Through proficiency in voice services, email and chat communications and incredibly hospitable and friendly culture, the Philippines remains the premier destination for sophisticated contact center teams.
Created by top executives with a combined 40 years of experience in process engineering, iFive delivers a full-service Business Process Outsourcing platform that is ready to drive your business growth. We have firsthand experience in outsourcing to the Philippines and we will help you navigate the transition with ease.
iFive operates within a culture of performance that combines training, people management, performance management and quality outcomes that deliver the reliable operations that will power your organization forward. Through our emphasis on tactical recruiting, dynamic training, and commitment to leadership development, iFive can deliver you a compelling value proposition for moving your back-office tasks.
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Your team is dedicated solely to you.
Our center is open 24×7 365 days a year so you can set the shift you need to best support your business.
Are you ready to transform your business?
Let's connect! Partner with us and let us know how we can help you grow your business.